Privacy Policy
This Privacy Policy explains how Sapieno Enterprise collects, uses, and protects your information when you browse our website and purchase products.
Last updated: Feb 2026
1) Information we collect
- - Account details: username, email, phone.
- - Delivery details: address, pincode, city/state, contact number.
- - Order details: items purchased, order total, coupon usage.
- - Technical data: device/browser information and basic usage analytics (to improve performance and UX).
2) How we use your information
- - To process orders, deliveries, returns, cancellations and customer support.
- - To send essential communications (OTP verification, order confirmations, service updates).
- - To prevent fraud, abuse, and unauthorized access.
- - To improve our website experience, products, and features.
3) Payments
Online payments are processed through third-party payment gateways. We do not store your full card details. Payment providers may collect and process payment information according to their own policies.
4) Cookies and similar technologies
We may use cookies or similar technologies to keep you signed in, remember preferences, and improve site performance. You can control cookies through your browser settings.
5) Data retention
We retain information only as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
6) Security
We use reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure.
7) Your choices
- - You may review and update your address information from your profile.
- - You may request help related to your account data by contacting us.
