Terms & Conditions
These Terms & Conditions govern your use of the Sapieno Enterprise website and the purchase of products from us. By accessing or using our services, you agree to these terms.
Last updated: Feb 2026
1) About Sapieno Enterprise
Sapieno Enterprise (“we”, “our”, “us”) offers skincare and cosmetics products through our website and related services.
2) Eligibility and account responsibility
- - You are responsible for maintaining the confidentiality of your login credentials.
- - You agree that the information you provide (name, email, phone, address) is accurate and up to date.
- - We may restrict or terminate access if we detect misuse, fraud, or violation of these terms.
3) Product information and availability
- - Product images are for illustration; minor variations may occur due to lighting or device display.
- - Stock availability and pricing may change without notice.
- - We may limit quantities per order and may cancel orders suspected of bulk resale.
4) Pricing, taxes, and payments
- - Prices are shown in INR and may include applicable taxes where required.
- - For online payments, we use secure third-party payment providers.
- - For COD, availability may vary by location and order value.
5) Order confirmation and acceptance
An order is considered accepted when you receive an order confirmation from us (email or on-screen confirmation). We reserve the right to cancel an order in cases like out-of-stock items, address issues, payment verification failures, or suspected fraud.
6) Shipping and delivery
- - Delivery timelines are estimates and may be affected by courier delays, weather, or operational constraints.
- - Ensure your delivery address and phone number are correct to avoid failed deliveries.
- - If delivery fails due to incorrect details, reshipping charges may apply.
7) Returns, cancellations, and refunds
Please refer to our Cancellation Policy for details about cancellations, returns, and refunds.
8) User conduct
- - Do not misuse the website, attempt to breach security, or interfere with service availability.
- - Do not upload or share unlawful, harmful, or misleading content.
- - Do not use automated scripts to scrape or overload the website.
9) Limitation of liability
To the maximum extent permitted by law, Sapieno Enterprise will not be liable for indirect, incidental, special, or consequential damages arising from your use of the website or products.